What is included in the tour?
- Food and beverages at select tasting locations per individual tour descriptions.
- Licensed, Entertaining guide with an advanced level of English.
- Insurance while on tour
What if I am a vegetarian or have food allergies?
Some of our tours can accommodate vegetarians (and even Vegans and gluten free diets)! Each tour description will note dietary restrictions. Feel free to contact us directly at +66 (0)91 571 7701 or firstname.lastname@example.org before purchasing a ticket to inquire. If you happen to be on a diet, we suggest you put that aside for the tour. We would hate for anyone to miss out on the delicious food!
I am concerned about street food, will we be eating it?
In Thailand street food is part of the local culture and we do really want to share it with you! Any street food served on the tour has been vetted and included in our tours for a reason – the food is great! In case you’d prefer, we can always organize a private tour of restaurant-only venues – contact us directly to plan!
Should I plan to eat before the tour?
We advise you not to eat before your tour, especially if you depart in the morning. You will experience multiple tastings and we find the majority of our participants are quite full by the end of the tour. If you are taking a later morning tour, a light breakfast will fortify you until we start eating! Whichever you choose, just plan on eating well with us! On a rare occasion we offer cultural tours without food included, but that will be noted in the description.
What should I wear?
Thailand’s weather is mainly hot and seasonally rainy. In general we recommend shorts and light shirt as well as comfortable walking shoes. For tours that will visit temples or sacred locations we suggest long pants and short or long sleeve shirts that cover the shoulders. Tank tops are not allowed. Proper footwear is also required. Sandals are OK with something around the heel, but flip flops are not allowed. Sunscreen, sunglasses and a hat are never a bad idea. An umbrella and sense of adventure is advised in the rainy season.
Where does the tour begin and end?
Meeting points are described in the details section of each tour and tour confirmation emails. At the end of the tour we will gladly provide assistance if you should choose to go anywhere else you’d like in Bangkok.
Where time does the tour start?
Tours will start promptly at the time shown on your tickets and confirmation emails. Participants arriving late should contact us immediately at +66 (0)91.571.7701 or email@example.com . While we try our best to accommodate late arrivals, those arriving more than 10 minutes late or after we have moved from our initial meeting spot may be considered no-shows.
How far will I have to walk?
Our walking tour routes cover typically between 2-2.5 kilometers, with many stops for tastings and stories along the way. Any tours that include alternative transportation or longer distances will have notes in their descriptions. Tours vary in their accessibility. If anyone in your group has any difficulties walking or getting around, you can feel free to check in with us prior to booking to inquire on which tour is best.
What is the age range of participants?
Our tours are designed to allow any age group to participate comfortably.
I have kids! Are the tours suitable for children? Toddlers?
Children are more than welcome on our tour. We offer a reduced rate for children 5 – 13 y/o. For unpaid children under 5, participants MUST notify us in advance of attending the tour. Many of the places we visit are very cramped as such we must limit the number of unpaid children and strollers on our tours. For safety reasons, some tours may not be suitable for children under 5 years old and will be noted as such.
Are wheelchairs or strollers allowed on the tour?
Bangkok is unfortunately still not a wheelchair friendly city and many of the locations we regularly visit have uneven sidewalks and/or small staircases. As such wheelchairs are not advisable for our standard tours. Attendees that require a wheelchair, walking aids or who plan to bring a stroller should contact us in advance to inquire about a private tour catered to your needs.
Can I shop during the tour?
Unfortunately, due to time constraints, we do not typically have time for shopping. We will provide a participant sheet with all local tastings locations listed so you can return to any location at the end of the tour. Private tours can also be arranged if you would like to design your own tour which includes time for shopping.
How many people will be on each tour?
We believe that intimate groups provide the best cultural experiences. Our tours accommodate a maximum of 10 people.
Do you arrange private tours for groups?
Absolutely! We can run any of our standard tours as private for your group and those are bookable directly online. As well, we can offer bespoke experiences based on our standard tours or your interests for which you may contact us directly at +66 (0)91 571 7701 or firstname.lastname@example.org.
Do I have to purchase tickets online and in advance?
Yes. We recommend purchasing tickets in advance as we cannot accept walk-ins or very last minute bookings. Tickets may be purchased through our secure online payment platform, which accepts all major credit cards. All data transfers are encrypted and we have put several anti-fraud measures in place to ensure online retailers and third parties cannot access any credit card information or other sensitive data.
Are there any discounts available?
We do offer discounts for large groups and occasionally will run seasonal promotions which will always be promoted on our website, newsletter and social media channels. If you are a travel agency or are organizing a big group tour, please contact email@example.com for special agent rates.
Are gratuities expected or included in the tour price?
Gratuities are always welcome, and are not included in the price of the tour. 100% of any gratuities are retained by your guide.
Can I cancel or change my reservation?
We understand that unexpected changes occur. Our cancellation policy allows changes to tickets per the following schedule:
- 48 hours prior to tour start: 100% refund
- 48 – 24 hours prior to tour start: 50% refund
- Less than 24 hours & No Shows: No refund
- Date Changes: Permitted 48 hours in advance of original tour date.
- Late arrivals: If you arrive more than 10 minutes late or after we have moved from our initial meeting point, you may be considered a no-show.